Wednesday, September 7, 2011

When Giveaways Go Wrong

In April I hosted a giveaway from Skin MD Naturals.  I reviewed the product, hosted the giveaway, and promoted it on facebook and twitter.  I did everything I said I was going to do.  BUT they never mailed the prize out to the winner.  I have sent several e-mails to Sarah Macgregor-Scott, who is the woman I dealt with, and she has ignored every. single. one. of them.

I said the product was great and it's true, but the lack of respect and customer service and the lack of fulfillment to our deal is inexcusable in my opinion.  I know many of you who read this may host or participate in giveaways on your blogs, so what do you do when shit hits the fan and companies bail on holding up their end of the bargain?  I feel angry and cheated and I hate the fact that one of my readers is disappointed.  It makes me look bad even though it's the company that botched it.

If this makes you angry, please e-mail sarah@skinmdnatural.com and tell her that you find this unacceptable.  I'm calling all bloggers to arms to take up this cause (ok so that might be a bit melodramatic), but maybe they'll actually do what they said they were going to do if people speak up and tell them that it's not ok.

I will gladly now step off my soap box and thank you kindly in advance.
post signature

4 comments:

Michelle G said...

I love that you bothered to get on your soapbox. I am dealing with a similar situation except for the fact that I was the one that won a prize from a different company and blog. I hope that this company realizes the error and rectifies it ASAP.

ShorT1882 said...

that's so not cool....

Working Mommy said...

That is so horrible!! I remember being on the winning end of that deal - I won a giveaway and then never got anything sent to me. It was so disappointing, but there was nothing to be done unfortunately. I will certainly send an email to this "Sarah" character...it is definitely the least that I can do.

WM

Rachel said...

I love sending strongly worded emails! It is the highlight of my day. No seriously I do not enjoy a company that does not hold up to their end of a bargain! Consider my email sent!

Post a Comment

Have at it...and I will respond to all comments here so check back often to stay in the conversation.